FAQ

that can happen if you use specific email providers, can be gmx.de and so on, that case you can register with mobile phone and if you don’t receive key on email, you can find it under your account inside tab “License key”
Sometimes might happen that order says pending but you just pait, give it 1-2 extra minutes, if still stuck, contact us.
Simply go to this url – https://koexygen.dev/store/gift-cards/ and there will be right side button that says “Redeem Gift Card” click it and paste the code you received from us.
Simply browse our selection, choose the desired product, and proceed to checkout. Follow the instructions to complete your purchase securely.
Once your purchase is complete, you will receive an email containing the product codes. Please ensure to check your spam folder if you don’t see the email in your inbox. Another way you can find is under your account > License tab
Yes, all our products are authentic and come directly from reputable sources. We guarantee the validity, and any issues will be promptly addressed by our customer support team.
Due to the nature of our products, all sales are final. However, if you encounter any issues with your purchase, please contact us within 48 hours of receipt. We will only issue a refund in the event of a technical problem. Refunds without valid reasons will result in a permanent ban, any chargeback will be permanent ban as well at KittyMafia and at all our service providers.
If you have any questions or encounter issues with your order, please reach out to our customer support team via [email/discord].
We prioritize the security of your personal information. Our website uses industry-standard encryption to ensure the confidentiality of your data during the ordering process.
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